Privacy policy

At Cashmerein.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we collect it, how we use it, and under what circumstances we may share it.

This Privacy Policy applies to information collected through Cashmerein.com, including when you browse our website, create an account, place an order, contact us, or otherwise interact with our online store.

If you have additional questions or require more information about our Privacy Policy, please contact us using the information provided at the end of this policy.

Consent

By using Cashmerein.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy.

If you do not agree with this Privacy Policy, please discontinue use of our website.

Information We Collect

The personal information that you may be asked to provide, and the reasons why it is requested, will be made clear at the point where we ask you to provide your information.

Depending on how you interact with our website, we may collect information such as:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order information

  • Product and purchase information

  • Customer service communications

  • Information you provide through contact forms

  • Account information, if you create an account

  • Information necessary to process and fulfill your orders

When you make a purchase through our website, payment transactions are processed through Shopify and/or the applicable payment provider. We receive information necessary to process and fulfill your order, but payment information may be processed directly by the applicable payment provider.

We do not ask customers to send complete payment card numbers to us through email, contact forms, or other unsecured communication methods.

Information Collected Automatically

When you visit Cashmerein.com, certain information may be collected automatically from your device and browser.

This information may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Internet service provider

  • Time zone

  • Referring and exit pages

  • Date and time of visits

  • Pages and products viewed

  • Search terms or websites that referred you to our website

  • Information about how you interact with our website

  • Other technical and usage information

We use this information to understand how visitors use our website, improve our services, maintain website security, and measure the effectiveness of our marketing and advertising activities.

Log Files

Cashmerein.com follows standard procedures for using log files.

Log files may automatically collect information such as IP addresses, browser type, Internet service provider, referring and exit pages, date and time stamps, and other technical information.

This information is generally used to analyze trends, administer the website, monitor website performance, understand customer interactions, prevent fraud and abuse, and gather general information about website usage.

Log file information is not used by us to intentionally identify individual customers unless necessary for security, fraud prevention, legal compliance, or another legitimate business purpose.

Cookies and Web Beacons

Like many other websites, Cashmerein.com uses cookies and similar technologies.

Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies, pixels, tags, web beacons, and similar technologies to:

  • Keep products in your shopping cart

  • Remember customer preferences

  • Maintain website functionality

  • Understand how visitors use our website

  • Analyze website traffic

  • Improve website performance

  • Measure advertising campaigns

  • Provide relevant marketing and advertising

  • Detect and prevent fraudulent or unauthorized activity

You can choose to disable cookies through your individual browser settings. However, disabling certain cookies may affect the functionality of our website, shopping cart, or checkout process.

Shopify

Cashmerein.com uses Shopify to operate our online store and provide ecommerce services.

Shopify may collect and process information necessary to provide services such as website functionality, checkout, payment processing, order management, fraud prevention, and other ecommerce services.

Information processed through Shopify may be subject to Shopify's own privacy practices and policies.

Google Analytics

We may use Google Analytics to understand how visitors use Cashmerein.com.

Google Analytics may collect information such as device information, IP-related information, pages viewed, interactions, and other website usage information.

We use analytics information to understand website traffic, improve the customer experience, evaluate website performance, and measure the effectiveness of our marketing activities.

For more information about how Google processes information, please review Google's applicable privacy policies and information regarding Google Analytics.

Advertising Partners

We may work with third-party advertising and marketing providers to promote our products and measure the effectiveness of our advertising campaigns.

These advertising providers may use technologies such as cookies, pixels, web beacons, tags, or similar technologies.

These technologies may allow advertising providers to receive information such as your browser type, device information, pages viewed, interactions with our website, and information about advertisements you have viewed or interacted with.

The information may be used to measure advertising performance and, where permitted by applicable law and your preferences, provide advertising that may be relevant to your interests.

Our advertising and analytics partners may have their own privacy policies governing how they collect, use, and process information.

Third-Party Privacy Policies

Cashmerein.com's Privacy Policy does not apply to third-party websites, applications, payment providers, advertising platforms, analytics services, or other external services that you may access through links or integrations on our website.

We encourage you to review the privacy policies of third-party services to understand their information practices.

Cashmerein.com does not control the privacy practices of third-party websites or services.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Provide, operate, and maintain our website

  • Process and fulfill customer orders

  • Process payments

  • Arrange shipping and delivery

  • Send order confirmations and updates

  • Provide customer service

  • Respond to customer inquiries

  • Improve, personalize, and expand our website

  • Understand and analyze how customers use our website

  • Improve our products and services

  • Detect and prevent fraud

  • Protect the security of our website and customers

  • Measure the effectiveness of marketing and advertising campaigns

  • Send promotional communications where permitted

  • Comply with applicable laws and regulations

Sharing Your Information

We may share personal information with third parties when necessary to operate our business and provide our products and services.

These third parties may include:

  • Shopify and ecommerce service providers

  • Payment processors

  • Shipping and delivery providers

  • Website and technology service providers

  • Analytics providers

  • Advertising and marketing providers

  • Customer service providers

  • Fraud prevention and security providers

We only share information when reasonably necessary for the applicable business purpose.

We may also disclose personal information when we believe disclosure is necessary to:

  • Comply with applicable laws and regulations

  • Respond to a lawful request, subpoena, court order, or other legal process

  • Protect our rights or property

  • Protect the safety of our customers, employees, or others

  • Investigate fraud or other unlawful activity

  • Enforce our policies and agreements

We do not sell personal information for monetary consideration.

Behavioral Advertising

As described above, we may use personal information and information collected through cookies, pixels, tags, and similar technologies to measure advertising campaigns and, where permitted, provide advertisements that may be relevant to your interests.

You may be able to control personalized advertising through the privacy and advertising settings provided by the relevant advertising platforms, your browser, or your device.

Where applicable, you may also have the right to opt out of certain forms of targeted advertising or the sale or sharing of personal information under applicable privacy laws.

Do Not Track

Some web browsers offer a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all Do Not Track signals.

Where required by applicable law, we will honor legally recognized privacy preference signals.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

For example, we may retain order and transaction information to:

  • Complete and maintain records of customer transactions

  • Provide customer service

  • Handle returns, refunds, or disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, and regulatory requirements

  • Enforce our agreements

When personal information is no longer reasonably required, we may delete or securely dispose of it in accordance with applicable requirements.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our website uses HTTPS and SSL encryption to help protect information transmitted between your browser and our website.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

CCPA Privacy Rights

Depending on your circumstances and applicable law, California residents may have certain rights regarding their personal information under the California Consumer Privacy Act (CCPA), as amended.

These rights may include:

  • The right to know what categories of personal information we collect and how we use or disclose it

  • The right to request access to certain personal information

  • The right to request deletion of certain personal information

  • The right to request correction of inaccurate personal information

  • The right to opt out of certain sales or sharing of personal information, where applicable

  • The right to limit certain uses of sensitive personal information, where applicable

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

If you would like to exercise a privacy right that applies to you, please contact us using the contact information below.

We may need to verify your identity before processing certain requests.

We will respond to verified requests in accordance with applicable law.

Children's Information

Cashmerein.com is intended for a general audience and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us using the information below. We will review the request and take appropriate action where required by applicable law.

Email Communications

If you provide your email address when placing an order, contacting us, or subscribing to marketing communications, we may use your email address to communicate with you about your order, account, customer service requests, or other transactions.

Where permitted by applicable law, we may also send promotional or marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Please note that you may still receive important non-promotional communications related to orders, transactions, payments, shipping, returns, or customer service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, technology, services, or applicable legal and regulatory requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

Contact Us

If you have additional questions, concerns, or complaints about our Privacy Policy or our privacy practices, please contact us.

Phone : +8617714525121
Email: service@cashmerein.com
Address: 35-5 Puzhou Road, Urban Riverside Economic Development Zone, Pukou District, Nanjing City, Jiangsu Province 210000, China

Service Hours:
Monday to Friday: 9:00 AM - 6:00 PM (GMT+08:00)